Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring.
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Core Skills
Proficient in Figma (UI design
design systems
prototyping)
Hands-on experience with WordPress and Elementor
Strong understanding of mobile UX/UI best practices
Ability to design digital assets for marketing: social media
EDMs
banners
Bonus: Video editing and AI-generated video knowledge
Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
The End User Experience Engineer creates, develops, and installs solutions to complex technical, procedural, and logistical problems, providing expertise for the end user experience and desktop services. The ideal candidate performs complex diagnostics to resolve problems related to the desktop environment and relies upon technology best practices and research findings to improve desktop performance for local and virtual environments. The person in this role develops the desktop strategy and maintains processes and technologies that deliver a consistent end user experience and provides IT solutions and services.
What We're Looking for
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
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Manage and optimize endpoint services using Microsoft Intune, Autopilot, and related endpoint management technologies, including device provisioning, application deployment, software updates, patch management, and compliance monitoring.
Support endpoint security initiatives through the administration of Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and endpoint compliance policies.
Develop and maintain automation solutions using Azure Automation, Logic Apps, Azure Functions, PowerShell, Python, or similar technologies to improve operational efficiency and reduce manual effort.
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Manage and optimize endpoint services using Microsoft Intune, Autopilot, and related endpoint management technologies, including device provisioning, application deployment, software updates, patch management, and compliance monitoring.
Support endpoint security initiatives through the administration of Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and endpoint compliance policies.
Develop and maintain automation solutions using Azure Automation, Logic Apps, Azure Functions, PowerShell, Python, or similar technologies to improve operational efficiency and reduce manual effort.
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Take ownership of all UX-based projects / tasks assigned; ensure the highest level of optimisation, usefulness, desirability and user / client satisfaction in the journeys, touchpoints & functionalities of the websites, apps and digital solutions that we deliver.
Assume role as UX lead and project consultant: conduct UX discovery workshops, create workable personas, map user journeys, scenarios & experiences, design & conduct usability tests, analyse & report test results, etc.
Advise, guide and/or supervise team members (i.e. writers, designers & other UX practitioners) in their UX deliverables while managing own projects seamlessly.
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