Perform end-to-end customer onboarding activities in accordance with established policies and procedures, including account verification, name screening, Enhanced Due Diligence (EDD) and outbound calls required to complete the customer onboarding process.
Conduct daily name screening of newly registered customers against relevant watchlists, including MOHA and UNSCR sanctions lists, and escalate/report findings to the Compliance team as required.
Review and assess potential matches involving high-risk countries, Politically Exposed Persons (PEPs), adverse media, and sanctions to determine potential risks and required actions.
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Verify supply chain service and freight invoices against contracted rates or approved spot quotations in accordance with established guidelines and procedures
Ensure verified costs are accurately and timely recorded in relevant systems (e.g. SAP) to support correct financial posting and payment processing.
Coordinate closely with service providers, local Supply Chain teams, and Finance to clarify discrepancies, correct invoice errors, and prevent service or payment disruptions
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