Responsible for overseeing the daily operations, Keying invoice, Logistics & Packing, Admin and Sales Customer service.
Perform stock receiving, including verifying physical stock and keying in goods received in the system. Monitor and manage stock inventory for accuracy and sufficiency.
Key in customer orders and prepare consignment notes.
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Responsible for overseeing the daily operations, Keying invoice, Logistics & Packing, Admin and Sales Customer service.
Perform stock receiving, including verifying physical stock and keying in goods received in the system. Monitor and manage stock inventory for accuracy and sufficiency.
Key in customer orders and prepare consignment notes.
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Support smooth execution of daily warehouse activities, including inbound and outbound processes, and ensure timely completion of stuffing and unstuffing operations.
Ensure all Material Handling Equipment (MHE) is in proper working condition. Promptly report any breakdowns to the Supervisor/Manager for immediate action.
Verify that all physical goods received and dispatched match the respective documentation, particularly in terms of quantity and cargo condition.
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Global Impact & Meaningful Mission: Your work will directly contribute to improving the lives of millions of people living with conditions like sleep apnea, COPD, and other chronic health issues. At ResMed, we’re not just creating devices—we're transforming lives.
Innovation-Driven Culture: As a leader in digital health and connected medical devices, innovation is at the heart of what we do. It's not just a buzzword here—it's the foundation of how we approach every challenge.
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Own the end-to-end returns and replacement process, including customer communications, carrier coordination, shipment tracking, and warehouse receipt confirmation to ensure timely resolution.
Manage return-related inquiries and escalations from customers and internal stakeholders, providing updates, resolving exceptions, and delivering a positive customer experience.
Coordinate cross-functionally with Customer Experience, Warehouse, Inventory, and Logistics teams to ensure accurate processing, inventory reconciliation, and seamless returns operations.
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