To plan and develop a warehouse and logistic strategy to improve the current warehouse workflow, storage, resource allocation, SOP and processes.
To manage and oversee daily logistic and warehouse operation but not limited to managing inventory, conduct physical inventory count, perform stock receiving, replenishment and dispatch, picking, packing, quality check etc).
To develop KPIs and implement action plans to improve customer satisfaction with related to warehouse and logistic area.
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Oversee day-to-day operation, and provide regular consultation and training to a team on the compliance with relevant guidelines, policies, regulations and manuals
Lead a team to liaise with both internal and external stakeholders to ensure that customer’s order is fulfilled timely, update customers on order status, and complete billings without error.
Prepare monthly management report to be submitted to HQ in Japan and clearly communicate core business issues, sales results, and financial and accounting status, and attend management meetings
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