Respond professionally and promptly to user enquiries through live chat, messaging platforms, email and other designated support channels
Guide users on account registration, login, profile settings, verification, platform navigation, product functions, campaigns, membership benefits and general platform usage
Assist users with platform supported digital asset deposit and withdrawal enquiries, wallet address checks, transaction status, network selection, confirmations and transaction ID (TXID/Hash) verification
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Act as a Web Designer Assistant, supporting the team in modifying and enhancing website designs.
Assist in organizing website content received from clients to ensure smooth project execution.
Involve in web design and development projects, assisting the designers in creating new web pages, designing layouts, sourcing suitable visuals, and inputting content accurately.
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Act as a Web Designer Assistant, supporting the team in modifying and enhancing website designs.
Assist in organizing website content received from clients to ensure smooth project execution.
Involve in web design projects, assisting the designers in creating new web pages, designing layouts, sourcing suitable visuals, and inputting content accurately.
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