Overall responsible in coordinating all activities during the assigned shift to ensure smooth operations and achieve required business results.
Supervise the productivity of staff on duty to ensure effective and efficient turnaround and response time in compliance to operating standards.
Understand the duties and responsibilities of all staff on duty and ensure the team perform according to the established guidelines and restaurant standards.
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Overall responsible in coordinating all activities during the assigned shift to ensure smooth operations and achieve required business results.
Supervise the productivity of staff on duty to ensure effective and efficient turnaround and response time in compliance to operating standards.
Understand the duties and responsibilities of all staff on duty and ensure the team perform according to the established guidelines and restaurant standards.
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Identify new sales opportunities across assigned territories and develop competitive strategies and tactical plans, including bundled offers and customized proposals, to strengthen market position
Gather market intelligence and contribute to Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis by tracking competitor activities, food trends, and relevant industry developments
Build and maintain strong relationships with key external stakeholders including Executive Chefs, Pastry Chefs, Food and Beverage (F&B) Managers, and Research and Development (R&D) Managers to drive brand loyalty and business sustainability
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To clean agreed designated areas, in accordance with laid-down procedures, morning / evening routines and hygiene requirements.
To clean tables and ensure they are cleaned as soon as it is apparent that customers have finished their food or beverage with as acceptable balance between speed, yet allowing customers to finish their meal without feeling rushed.
To ensure sideboards on stations are adequately stocked with replacement cutlery, utensils, trays, napkin, sauces, cleaning towels or others established needs, be they food or equipment.
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