Planning & Scheduling: Support planning and scheduling of service and project activities using FSM. Assist in coordinating end‑to‑end planning processes for Malaysia operations with proactive notification for customer on future/preventive service scheduling. Support planning activities related to new Installation Base (IB).
Service, Warranty & ISO Support: Assist with warranty administration for both service and project scopes. Support ISO process compliance, including documentation tracking and process coordination. Coordinate service calibration activities and ensure proper completion and records.
Technical & Back‑Office Support: Provide 2nd‑level ticketing and technical support to service and back‑office teams. Assist with purchase order (PO) chasing and coordination with internal stakeholders. Support day‑to‑day back‑office operational activities related to service and projects.
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Perform installation, maintenance, and repair of factory equipment, utilities, and facility systems to ensure smooth daily operation (related to the service section).
Carry out preventive maintenance (PM) according to the schedule and record all maintenance activities in logbooks or maintenance systems.
Install, service, and troubleshoot air-conditioning (HVAC) systems, including split units, AHUs, chillers, and ventilation fans.
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Jurutera Jualan bertanggungjawab mempromosikan dan menjual produk atau perkhidmatan syarikat dengan menggabungkan pengetahuan teknikal dan kemahiran jualan. Tugas utama termasuk mengenal pasti keperluan pelanggan, memberikan penerangan serta demonstrasi produk, menyediakan sebut harga dan cadangan teknikal, serta mencadangkan penyelesaian yang sesuai mengikut keperluan pelanggan. Selain itu, Jurutera Jualan turut membina dan mengekalkan hubungan baik dengan pelanggan, memberikan sokongan sebelum dan selepas jualan, mengendalikan pertanyaan pelanggan, serta bekerjasama dengan pasukan teknikal dan operasi bagi memastikan proses penghantaran produk atau perkhidmatan berjalan lancar dan mencapai kepuasan pelanggan.
Jurutera Jualan bertanggungjawab mempromosikan dan menjual produk atau perkhidmatan syarikat dengan menggabungkan pengetahuan teknikal dan kemahiran jualan. Tugas utama termasuk mengenal pasti keperluan pelanggan, memberikan penerangan serta demonstrasi produk, menyediakan sebut harga dan cadangan teknikal, serta mencadangkan penyelesaian yang sesuai mengikut keperluan pelanggan. Selain itu, Jurutera Jualan turut membina dan mengekalkan hubungan baik dengan pelanggan, memberikan sokongan sebelum dan selepas jualan, mengendalikan pertanyaan pelanggan, serta bekerjasama dengan pasukan teknikal dan operasi bagi memastikan proses penghantaran produk atau perkhidmatan berjalan lancar dan mencapai kepuasan pelanggan.
Jurutera Jualan bertanggungjawab mempromosikan dan menjual produk atau perkhidmatan syarikat dengan menggabungkan pengetahuan teknikal dan kemahiran jualan. Tugas utama termasuk mengenal pasti keperluan pelanggan, memberikan penerangan serta demonstrasi produk, menyediakan sebut harga dan cadangan teknikal, serta mencadangkan penyelesaian yang sesuai mengikut keperluan pelanggan. Selain itu, Jurutera Jualan turut membina dan mengekalkan hubungan baik dengan pelanggan, memberikan sokongan sebelum dan selepas jualan, mengendalikan pertanyaan pelanggan, serta bekerjasama dengan pasukan teknikal dan operasi bagi memastikan proses penghantaran produk atau perkhidmatan berjalan lancar dan mencapai kepuasan pelanggan.
Jurutera Jualan bertanggungjawab mempromosikan dan menjual produk atau perkhidmatan syarikat dengan menggabungkan pengetahuan teknikal dan kemahiran jualan. Tugas utama termasuk mengenal pasti keperluan pelanggan, memberikan penerangan serta demonstrasi produk, menyediakan sebut harga dan cadangan teknikal, serta mencadangkan penyelesaian yang sesuai mengikut keperluan pelanggan. Selain itu, Jurutera Jualan turut membina dan mengekalkan hubungan baik dengan pelanggan, memberikan sokongan sebelum dan selepas jualan, mengendalikan pertanyaan pelanggan, serta bekerjasama dengan pasukan teknikal dan operasi bagi memastikan proses penghantaran produk atau perkhidmatan berjalan lancar dan mencapai kepuasan pelanggan.
Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities
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Responsible for identification, assessment, business solicitation and market opportunities for diverse range of Testing and Certification services
Responsible for developing go-to-market strategy and tactics to achieve assigned revenue and profitability targets and grow customer base in assigned scope and geography
Support the management in reviewing, evaluating and developing pricing strategies for various product portfolios to improve profitability
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Install, commission, troubleshoot, repair and maintain marine navigation, communication and fishery electronic systems onboard vessels.
Service equipment such as Radar, GPS/GNSS, AIS, ECDIS, Autopilot, Echo Sounder, Sonar, Fish Finder, VHF/MF/HF Radio, Satellite Communication and VDR systems.
Conduct preventive and corrective maintenance, harbour tests, sea trials, equipment commissioning, retrofit and upgrade projects.
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Plan and check service schedules to ensure manpower/ resources are optimized to cater for jobs involving fumigation, proofings, services required by branches etc.
Assisting in gathering information / feedback to generate solution/capability initiatives.
Make sure team members provide quality and timely services as per schedule.
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Plan and check service schedules to ensure manpower/ resources are optimized to cater for jobs involving fumigation, proofings, services required by branches etc.
Assisting in gathering information / feedback to generate solution/capability initiatives.
Make sure team members provide quality and timely services as per schedule.
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Identify potential client: Pursue and develop new sales opportunities through market research, cold calling, professional networking, and strategic prospecting.
Customer Engagement: Act as the primary point of contact, understand customer needs, recommend suitable technical solutions, and provide end-to-end pre- and post-sales support to ensure satisfaction and long-term success.
Sales Collaboration: Work closely with the Field Service Engineer, Customer Service and internal teams to maximize sales opportunities and deliver solutions.
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Sales Targets: Achieving sales targets by developing and directing effective sales channels.
Interaction: Plan and conduct sales visits and customer calls to build and maintain relationships with existing clients and expand the customer base.
Demonstrations: Provide product demonstrations and maintenance services to clients, ensuring they have a comprehensive understanding of our solutions.
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