We are looking for a detail-oriented, proactive, and dynamic Administrative Assistant to keep our daily office operations running smoothly. In this role, you will handle general administrative duties, support basic financial/bookkeeping tasks, manage office vendors and inventories, and help organize our team events.
Reach out to clients promptly after meetings or consultations to gather feedback, address immediate questions, and summarize key takeaways or next steps
Provide administrative support in the registration, enrolment, invoicing and payment processing of our learners. This include following up with learners on their SFC, Training Allowance submissions and also their payments.
Primary responsibilities of this role includes owning, tracking and resolving database related incidents andrequests within provided SLAs, reviewing service related reports (e.g.: database backups, maintenance,monitoring) on a daily basis to ensure service related issues are identified and resolved within establishedSLAs, responding to database related alerts and escalations and working with database engineering to comeup with strategic solutions to recurring problems.