Drive superior claims outcomes by providing strategic direction, technical guidance, and oversight of key performance metrics, including regular tracking and reporting.
Drive superior claims outcomes by providing strategic direction, technical guidance, and oversight of key performance metrics, including regular tracking and reporting.
Lead and supervise the day-to-day activities of the benefits payment process, including Surrender, Maturity, Withdrawal and Cancellation of Life and Family Takaful, ensuring timely and accurate completion
Provide basic actuarial services under direct supervision to fulfill routine business requirements and to solve problems with a limited level of complexity diversity.
Plan, prepare and conduct/facilitate sessions for business requirements gathering and ensure requirements specifications/project deliverables are produced with quality on timely basis.
Ensure monthly reporting of Business Units to the data warehouse and constantly improve data quality and enhancing granularity and claims history as required to ensure effective performance management.Roll out enhanced reporting and analytics capabilities to the Business Units including embedding efforts to ensure effective usage of claims analytics applications.