Monitor and manage the daily operations of all F&B branches and stalls to ensure smooth running of F&B operations and ensure employees follow company guidelines/SOPs in daily operations.
Monitor employee behavior and provide constructive employee-specific feedback to management.
Ensures all inventory is accurately similar to the system and reports are prepared and submitted to management.
...
· Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre.
· Ensure that each outlet is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved.
· Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives.
...
The F&B Attendant is concerned with the efficient and professional service of food and beverages while ensuring guests receive optimum service in accordance with the standards, policies, and procedures of the hotel and Hilton. Your responsibilities include:
Maintain high customer service focus by approaching your job with the customers always in mind.
Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
...
· Work collaboratively with the Sales & Marketing department to generate opportunities for new business.
· Build and strengthen relationships with existing and new customers to enable future bookings, including in-house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours.
· Develop relationships within the community to strengthen and expand customer base for restaurants’ sales opportunities.
...
As a Business Analyst, your role entails regular monitoring and business analysis, encompassing pricing strategy, cost-saving measures, and purchasing initiatives for our dining units.
Responsibilities:
Spearheaded commercial initiatives like menu evaluations and promotions through analytics in Malaysia, coordinating with the country commercial team for restaurant implementation.
...
We are looking for a competent F&B Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences. Your responsibilities include assist customers by providing menus and information about specials, taking food orders, and ensuring that orders are received by kitchen staff and prepared according to the customer's specifications. You are expected to check in with customers to find out if they are happy with their service and meals.
We are looking for a competent F&B Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences. Your responsibilities include assist customers by providing menus and information about specials, taking food orders, and ensuring that orders are received by kitchen staff and prepared according to the customer's specifications. You are expected to check in with customers to find out if they are happy with their service and meals.
THE JOBSCOPE
- To provide excellent F&B service to guests
- To take orders, serve guests and clear tables
- Respond promptly to customer inquiries
- Ensure the outlet is kept clean and tidy at all times
- Carry dirty plates, glasses and silverware to kitchen for cleaning
REQUIREMENTS
- Endurance to stand and walk for long hours
- Customer Service Skills
- Physical Strength, Physical Stamina
- Attention to cleanliness and safety
- Attention to Detail
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Attentiveness and patience for customers
- Active listening and effective communication skills
- Availability to work in shifts including weekends
QUALIFICATIONS
High School or diploma; additional qualifications will be a plus
Our internship program provides students with practical hands-on experience and opportunities to explore their interest and further develop professional skills and competencies.
Food & Beverage Supervisor are in charge of managing food and beverage operations in the kitchen and other food and beverage outlets or units in a hospitality establishment.