PRIMARY RESPONSIBILITIES: 

• Source, recruit, and train coaches to enable the organisation to fulfil its mission and vision as Malaysia's premium education company.
• Work with the Malaysia senior management team to ensure that Oodles Learning (OL) Malaysia delivers all OL programmes to a consistently high standard, thus maximising student retention and growth.

Sourcing

• Assume responsibility for sourcing candidates to meet forecasted and non-forecasted needs.
• Develop and actively manage a coach sourcing pipeline to generate a pool of potential candidates.
• Develop and actively manage strategic relationships with recruitment agencies and partners.

Recruitment and Selection

• Interview suitably experienced and qualified candidates.
• Discuss proposed new coaches with the franchisee(s), and organise second interviews if necessary.
• Once selected, draft and send both letter of offer and health declaration form.

Coach On-boarding and Pre-Deployment Training

• Ensure that the new coaches are prepared for their pre-deployment training.
• Conduct the HR orientation for all new coaches, ensuring all coaches have a complete understanding and agree to the terms stated in the employment agreement and employee handbook.
• Conduct post-training follow-up, formal teaching observations and feedback sessions per OL's professional development policy and coach confirmation process.

Ongoing Academic Guidance and Support for the Teaching Team and Learning Centre Staff

• Forecast and deliver re-training to OL coaches where required.
• Provide academic support and guidance to centre staff where required
• Forecast, plan, and deliver workshops and seminars as needed per Singapore Headquarters' ongoing professional development initiative.
• In collaboration with the Singapore headquarters academic team, develop and deliver additional coach training for curriculum updates, holidays and other ad-hoc programmes, as when required/requested.

SECONDARY RESPONSIBILITIES:

Support Operations, Marketing and Regional Teams:

• Assist OL centres in organising relief coaches during coach shortages.
• Vetting copywriting for promotional materials, brochures and articles where required
• Be part of the team for special events, road shows, exhibitions and seminars for brand promotion.
• Work with franchise partners to ensure academic standards across all centres in Malaysia.
• Work with the academic team in Singapore Headquarters on ad hoc coach development projects.