We are looking for someone (Preferable) with:-

• Diploma or Degree holder in IT or software related fields.
• Knowledge of hardware and software.
• Candidate have SQL knowledge will have added advantage.
• Experience in customer service.
• Fluent in Mandarin (fluency in English and Bahasa Malaysia is a bonus!)
• Ability to understand customer's complaints/problem about their system and provide appropriate solutions and attention.
• Eager to learn and with a desire to get the job done well.
• Strong skills in communication, teamwork, organization, and attention to detail.
• Ability to work shifts and to adapt to changing working schedules due to operational need.
• Possess teamwork spirit, positive attitude, and good discipline.
• Ability to work independently, self-starter, multi-tasking, and has a deep desire to learn.
• Flexibility and adaptability: must be able to work in a fast-paced, ever-changing environment and be willing to learn new technologies and tools.

  We have 2 shift of working hours (Shift changes monthly between teams): 

  1) Monday to Friday - 9AM to 6PM.

  2) Monday to Friday - 2PM to 11PM.