- Provides quality food and beverages consistently by adhering to all SOP standards. Follows health, safety and sanitation guides for all products.
- Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.
- Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure satisfaction.
- Maintains a clean and organized workstation and accurately completes duties on cleaning and maintenance checklists.
- Maintains regular and consistent attendance and punctuality. Adheres to Uniform Guidelines and complies with appearance and hygiene standards.
- Supports company sales events and promotions, upselling promotional items to guests, remains up-to-date with product knowledge and company communications.
- Perform other duties as assigned.ponsibilities:
- Be the face of A&W by ensuring every guest receives friendly service. Address guest inquiries