jobs in Alpha Iota BPO

Account Manager Remote

Kerja di Rumah
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SSM No : 1423000-X

MYR4,000 - MYR5,000 Per Month

Mont Kiara, WP Kuala Lumpur

Kerja Hangat

Lebih dari 60 telah memohon kerja ini

Posted 17 days ago • Closing 28 Apr 2024

Lebih dari 60 telah memohon kerja ini

Company Highlights

  • Work From Home
  • Allowance Provided
  • Training Provided

Kelayakan

  • Possess more than 2 years of relevant experience in Sales & Marketing.
  • Good command of Bahasa English and Bahasa Malaysia.
  • Proven B2C sales management or account management experience, preferably within the areas of significant corporations in banking, telco, property, or companies that provide subscription services.
  • Strong communication and interpersonal skills with the ability to build rapport and influence stakeholders.
  • Excellent negotiation and presentation skills.
  • Analytical mindset with the ability to identify business opportunities and make data-driven decisions.
  • Self-motivated and results-oriented, with the ability to work independently and as part of a team.
  • Able to work on public holidays and weekends (based on business needs).
  • Possess personal laptop and good internet connection.

Tanggungjawab

  • Develop and maintain strong relationships with key clients/customers, serving as the primary point of contact.
  • Identify and pursue new business opportunities within existing accounts, aiming to increase revenue and expand the client base.
  • Responsible for managing customer accounts effectively, providing a great experience to customers, and delighting customers while building rapport and loyalty by keeping close contact.
  • Develop and execute strategic account plans, aligning them with company objectives and client expectations.
  • Maintain an accurate record of client engagement.
  • Maintain professionalism in all conversations with customers across all channels through phones, chat, email & video calls (if any).
  • Provide excellent customer experience through a consultative approach.
  • Be a strong team player and support company directions & goals.
  • Take ownership of your performance by evaluating key metrics.
  • Be agile to change and continue to develop more profound knowledge and skills through workshops, team huddles & coaching sessions. 

Manfaat

  • Exciting Work-from-Home Opportunities
  • Learning & Development Programs to Upskill Yourself
  • Lucrative Salary Package
  • Health and Wellness Perks & Benefits
  • Motivating and Supportive Teams
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jobs in Alpha Iota BPO

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Pusat Panggilan/BPO

Mengenai Syarikat

jobs in Alpha Iota BPO

Alpha Iota BPO Alpha Iota BPO is top company

Pusat Panggilan/BPO