Undisclosed
Johor Bahru, Johor
Graduan Baru
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Posted 17 days ago • Closing 29 Apr 2024
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Minimum 3 years of working experience.
- Excellent communication and ability to communicate information over the phone, in writing and in person.
- Highly organized, in order to maintain orderly and complete records and ability to prioritize workload.
- Knowledge and awareness of current customer service principles and practices.
- Able to follow directions and also proactively address issues that may arise.
- Ability to work independently and as part of a team
- Ability to multitask
Tanggungjawab
- Serves visitors – parents, students, guests, and vendors by greeting, welcoming, and directing them appropriately.
- Notify company staff of visitor arrival.
- Attend incoming call enquires or referring inquiries.
- Monitor & filter every phone call and E-mail in Inquiry Mailbox, forward to a specific person if necessary.
- Keep a safe and clean reception area ensuring the environment is always clean and pleasant & complies with procedures, rules, and regulations.
- Support continuity among departments by documenting, and communicating actions, irregularities, and continuing needs.
- Work closely with the security department and guard to ensure smooth security operation during guest arrival. (eg. send out Appointment Schedule List to Security Department)
- Assist in any marketing events (for example school fair and liaise with security personnel to ensure smooth security operations during guests' arrival.
- Provide language translation to native speakers when necessary (eg. to parents and kids in New Student Orientation or Admission interview).
- Contribute team effort in helping the Marketing and Admission Department with any event if needed.
- Ad-hoc duties assigned as and when.
Manfaat
- Great opportunity for self-development & career progression
- Medical & Insurance Benefits
- Great working environment
Important Information
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