Customer Service Specialist (Mandarin Speaker)
Graduan Baru
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SSM No : 1553402-A
MYR3,500 - MYR5,500 Per Month
Cheras, WP Kuala Lumpur
Graduan Baru
Lebih dari 60 telah memohon kerja ini
Posted 2 days ago • Closing 4 May 2024
Lebih dari 60 telah memohon kerja ini
Kelayakan
- Proficiency in Mandarin is preferred.
- Fresh graduates or 1-3 working experience are encouraged to apply.
- Added advantage if candidates are able to work on night shift
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- Can learn new knowedge fast
- Can onboard within 1 week.
- the working position is in Sunway Velocity Mall office tower, very convenient for work and life.
Tanggungjawab
- To efficiently handle inbound and outbound customer service inquiries in apps and emails.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow procedures, guidelines and policies
Manfaat
- Annual leave and sick leave
- Bonus
- KWSP ,SOCSO and EIS
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
- Career Progression opportunities - you maybe able to get promotion easily.
- Night shift allowance
- Fresh graduated is acceptable
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