MYR1,500 - MYR1,800 Per Month
Gombak, WP Kuala Lumpur
Jadilah pemohon terawal!
Posted a month ago • Closing 6 May 2024
Jadilah pemohon terawal!
Kelayakan
- Minimum 1 year experience of performing customer service job.
- Strong interpersonal skills and able to communicate effectively and work systematically.
- Must be able to sit for prolonged periods of time.
- Ability to work evenings and weekends.
- Have a sound knowledge in types of bus monitoring systems including bus fleet management systems, features and functions of bus fleet management systems, types of bus service route scenarios and contingencies.
- Ability to know the characteristics and schedules of bus service routes.
- Ability to know the regulatory requirements for bus operations control.
Tanggungjawab
- Interpret real-time information from bus monitoring systems.
- Identify adjustments needed in bus service performance and communicate service performance adjustments to Bus Captains.
- Adjust the headway of bus services to meet service requirements.
- Coordinate follow-up actions to optimize service mileage.
- Compile data from bus monitoring systems for reporting.
- Respond to different bus service route scenarios to ensure service continuity.
- Assist in the investigation of bus service route incidents and perform follow-up actions to prevent recurrence.
- Provide feedback on irregular bus service route scenarios and contingencies for improvement.
- Document bus service route incidents.
- Generate reports on the performance of bus service routes.
- Provide feedback on operational gaps observed to improve the bus terminal control system.
- Voice protocols to guide Bus Captains on service performance and incidents.
- Document components and requirements for different bus service route scenarios and service recovery procedure
- Handling daily service mileage targets and operating procedures for bus fleet management systems
- Monitor organizational policies, regulations, and safety requirements for bus operations control.
Manfaat
- Panel Clinic
- Overtime Claims
- Attendance Allowance
- Annual Leave
- EPF, SOCSO & EIS Contribution
- Staff Benefit Assistance
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