Customer Service Representative -Mandarin Speaking
Teleperformance Malaysia Sdn Bhd
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SSM No : 201601023769 (1194708-K)
MYR3,000 - MYR3,900 Per Month
Petaling Jaya, Selangor
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Posted 4 days ago • Closing 7 May 2024
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Fluent in both English, and Mandarin (reading, writing and speaking)
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- 6 months to 1 year of minimum experience in Customer Service in Banking Industry preferred.
- Willing to work rotational shift
- Open to relocating to Selangor.
Tanggungjawab
- Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.
- Execute client instructions, resolve issues, and cross-sell bank products.
- Gather feedback, meet productivity standards, and continuously improve service quality.
- Stay updated on products and skills through training. Identify and address financial needs, safeguard customer information, and maintain brand loyalty.
- Collaborate with team members to enhance customer support and adhere to company policies and performance indicators
Manfaat
- Join an International Company with a dynamic, youthful workplace
- Ongoing training and development opportunities.
- Sign On Bonus
Important Information
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