[Joining Bonus Available!!] Salary RM 3000+ Mandarin – English Speaking Customer Service Assistant for Accommodation Booking Platform @ Georgetown (Fresh Graduates Are Encouraged to Apply)
SSM No : 1231113-U
MYR3,000 - MYR3,300 Per Month
Georgetown, Pulau Pinang
Respons Segera
Jadilah pemohon terawal!
Posted a month ago • Closing 6 May 2024
Jadilah pemohon terawal!
Kelayakan
- Requires at least a qualification of SPM with passed or above.
- Good proficiency in English and Mandarin is a must (read, speak, type)
- Willing to work in a 24 hours rotational shift (9 hours including of 1 hour break time) with 5 working days
- Have no issue to work based in office at Georgetown, Pulau Pinang
- Able to start working on following date: ASAP
Tanggungjawab
- Resolving customer queries through emails, and live chats and inbound calls
- Identifying customer needs and assisting them in using specific feature and functionalities in my client's social media platform
- Following up with customers to ensure their issues are resolved
- Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience
- Constantly work towards improving customer experience
- Handle customers and vendors requests, as well as external communication with them
Manfaat
- Salary Package: RM 2800 – RM 3000 Basic (subject to interview performance) + RM 300 Language Allowance
- EPF + SOCSO
- Annual Leaves and Medical Leaves are provided
- Medical and Insurance coverage
- 1 month paid training will be provided
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