Join us, a well-established brand incubator & marketing company that distributes a variety of specialised products through online & offline channels. 

As a Customer Service, you will be the key person to attend to customer’s enquiries and close sales in social media, website, marketplace platforms and offline market.

What do we need you to do?

• Handling customer request, feedbacks, concerns and questions professionally.
• Answer calls and messages posted by customers
• Attend to all live chats in Social Media and Ecommerce platforms.
• Manage customers issues effectively.
• Build and maintain strong relationship with all potential and existing customers and agents.
• Initiate, follow up and close sales with customers and agents proactively.
• Prepare daily, weekly and monthly sales reports.