Jawatan ini ditutup kerana majikan telah berhenti mengambil permohonan baru bagi jawatan ini. Anda boleh menyemak laman syarikat ini untuk melihat jawatan yang masih dibuka, atau cari pekerjaan yang sepadan.
This is rare opportunity to serve our patients with full of love and big heart
Fresh graduates are encouraged to apply as this role is part of our Management Trainee's project
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Good communication and interpersonal skills especially in Chinese or any dialects to support customer demographic
Ability to multi-task, prioritise and manage time effectively
Social media savvy
Able to start soonest possible
Varieties of department available
The customer service officer plays a pivotal role in guiding and navigating patients through the process of seeking opinions from doctors / consultants and the processes involved in getting the due treatment / medical care. Among the job descriptions include:
Attend to patients during their visit to guide them through the processes of seeking medical opinions from consultants / doctors.
Provide the right information in navigating the patients through the hospital’s internal processes such as appointments, treatments, payment related matters, etc.
Provide translation services to patients and/or family members wherever necessary.
Resolve issues / problems that may be faced by patients to ensure smooth and positive customer experience.
Be the first point of contact for customers and family members in attending to their feedbacks and/or grievances (if any).
As the customer service officer, you are also required to be involved in CSR works organised by the hospital. This include awareness seminars, roadshows, health talks, campaigns and others deemed necessary by your superior.
*note: Different department required adjustment on the job scope, worry not, main goal is to serve the best to our customer.
Annual leave and sick leave
KWSP and SOCSO
Medical & Insurance Coverage
Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
Career Progression opportunities - you maybe able to get promotion easily.
Other than above, you will enjoy:-
Medical Benefit for your FAMILY as well!
5 Working Days
Near to Public Transport
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
Anda mempunyai sebarang soalan?
Anda perlu log masuk untuk bertanya soalan.
Log masuk atau Daftar
Be the First Comment
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.