Operations Manager

KARLS Group

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Full Time

KL City, Kuala Lumpur

Jadilah pemohon terawal!

Posted 2 months ago • Closing 7 Jun 2022

Jadilah pemohon terawal!

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Kelayakan

  • Candidate must possess at least. Professional Certificate, Hospitality/Tourism/Hotel Management or equivalent
  • At least ************* Year(s) of working experience in the related field
  • Required Skill(s): handling customer in good manners, Problem-solving skills, communication, customer-service, interpersonal and organizational skills & to be well-rounded and effective.
  • Proven management experience in the hospitality industry.
  • A food handler's license.
  • Sound knowledge of food health and safety regulations.
  • Strong business acumen.
  • Exemplary management skills.
  • Excellent organizational and time management skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Preferably Senior Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Tanggungjawab

JOB DESCRIPTION: 

This is a fine dining restaurant with an elegant setting for fresh, healthy, and uniquely styled food presentations. We are looking for a Restaurant Manager to oversee the overall operations of the Group's restaurant brands. Your role is to provide assistance to the Management in all daily operations of the front service of the restaurant. The company expects a high level performance and aims to promote a good working culture to ensure satisfaction among peers and guest.

JOB RESPONSIBILITIES: 

  • Promote company’s way of work: “CLEAR” & “SMART”
  • Take responsibility for the business performance of the restaurant and work closely with management / Directors of the company to achieve sales objectives
  • Resolve problems concerning all facets of the front service, anticipate trends, enact approved profit-oriented and cost saving ideas / activities
  • Organise periodic training activities such as wine training, food tasting, customer feedback role-play among front of the house staff
  • Develop / update SOPs as and when necessary with best suggestions to promote a more efficient and effective workplace
  • Perform quality checking on the restaurant service and maintenance to ensure that consistency in practice
  • Develop and roll out performance improvement program to improve the service quality and customer engagement
  • Manage day-to-day operation as and when required of which includes the following but not limited to:
  • Check stock levels, order supplies in the bar, lead and manage weekly and monthly stock take, ensuring all products are available and order products as and when required
  • Check daily orders and requisition to ensure highest level of quality, taste and presentation
  • Perform daily closing; cash count and bank in on daily basis
  • Conduct regular inspection to ensure a high level of hygiene is maintained at all working station which includes grooming and appearance standards
  • Conduct daily staff briefing before start of each lunch / dinner session
  • Develop monthly duty roasters, ensuring adequate staffing of the restaurant at all times
  • Maintain effective communication within the team and kitchen, be responsive to suggestions and concerns and work to resolve problems
  • Involve in ad-hoc project as and when required or assigned by the Management

Manfaat

  • Annual Leaves, Medical Leaves, Medical Claims
  • Split Shift Allowance
  • Meals provided

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About Company

jobs in KARLS Group

KARLS Group

Food & Beverage

Lihat Syarikat ▶

About Company

jobs in KARLS Group

KARLS Group

Food & Beverage

Lihat Syarikat ▶