Concierge / Customer Services

Hunza Properties Corporate Services Sdn. Bhd.

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Full Time

Georgetown, Pulau Pinang

Jadilah pemohon terawal!

Posted a month ago • Closing 21 Jun 2022

Jadilah pemohon terawal!

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Kelayakan

  • Minimum SPM qualification.
  • Preferably with ************* years working experience in similar capacity.
  • Prepared to perform shift work, weekends and public holiday.

Tanggungjawab

  • To provide courteous and professional service to all customers at all times.
  • To ensure prompt, efficient and courteous concierge service is provided.
  • To handle customer complaints in accordance with the company policy, reporting all   complaints to the management.
  • Responsible for obtaining update on tour information regarding places of interests and other similar spots intended for tourists.
  • Provide mall promotional information and assistance.
  • Provide information and assistance for Loyalty Card Program.
  • Provide information on mall facilities and services, events and attractions, tours, travel routes and transportation schedules.
  • Provide area maps, brochures and other literature.
  • Maintain logbooks for recording of the daily operations of the Concierge, Transportation and Executive Valet Services. Ensure all activities are properly logged down with clear record.
  • To assist in the smooth and efficient operation of the Concierge Department thereby ensuring maximum customer satisfaction and adhering to the standard of service required by the company.
  • Report and follow up all defects to Facilities team for their rectification.
  • Report to superior or Duty Manager any unusual incidents concerning shoppers and  staff.
  • To ensure that all safety rules, emergency procedures and fire prevent regulations are strictly followed.
  • Carry out any other duties assigned as and when required.

Manfaat

  • EPF/SOCSO provided
  • Clinical & dental benefit
  • Hospitalization and insurance coverage.

Soal Jawab Jawatan

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About Company

jobs in Hunza Properties Corporate Services Sdn. Bhd.

Hunza Properties Corporate Services Sdn. Bhd.

Customer Service / Helpdesk

Lihat Syarikat ▶

About Company

jobs in Hunza Properties Corporate Services Sdn. Bhd.

Hunza Properties Corporate Services Sdn. Bhd.

Customer Service / Helpdesk

Lihat Syarikat ▶