- Persiaran Apec Cyberjaya Selangor Malaysia 63000

Lokasi Kerja
Penerangan Kerja
Kelayakan
Graduate with Bachelor Degree in Human Resource or any relevant field.
Fluency in Mandarin (written and spoken) would be an advantage.
Excellent Communication Skills
Diagnostic and investigation skills
Advocacy and inquiry – able to ask purposeful questions
Strong knowledge of the HR Operations model as well as HR Systems
Problem Solving and decision-making Skills
Stakeholder management skills
Ability to work on cases with minimal supervision
Ability to work as a team with a One HR team mindset (across HR Operations, COE and Country HR)
The ability to coach and offer advice/alternatives (look beyond situation at hand) when presented with dilemmas
Skills in having effective contracting conversations with the ability to manage expectations especially when faced with obstacles/delays to process execution.
Stakeholder management skills (with employees as well as across Country HR, COE, other Stakeholders, HRO teams, etc) with the intent to link up various skillsets/knowledge and optimize resources for common goals.
Proven ability to prioritize and deliver to deadlines in a fast-paced environment
Ability to make effective decisions with limited amount of information
Experience in providing HR Operations support to China would be an advantage
Advanced excel skill/macro skill would be an advantage.
Additional Information:
Location: Cyberjaya, Selangor | Sunway (Starting July 2026 onwards)
Contract Duration: 12 months
Working Hours: Monday - Friday, 9am - 6pm
Salary Offered: RM 3,200 + RM 500 language allowances
Tanggungjawab
Support employees, line managers and local HR on simple to medium complexity HR related matters (e.g. policy/process related queries, staff benefits/entitlements, resourcing (staff movements, progressions).
Liaise with HR experts (teams within HR Operations, COE’s, Country HR) where required to help create/develop fit for purpose solutions to the stakeholders. This includes performing data/trends analysis to provide proactive, predictive and preventive interventions from an Operations perspective.
Using HR Operations Salesforce case management system to document and manage requests, ensuring that all official correspondence associated with requests are documented – and cases are seen through to completion.
Responsible for delivering HR support to employees and other stakeholders; supporting them with HR-related cases.
Provide seamless end-to-end resolution of HR queries to employees and stakeholders. Queries may include, but not limited to: Exit/Transfer/Leaving management; staff benefits/entitlements, Policy guidance; Process expertise, etc.
Apply policies to requests, including determining exceptions.
Manfaat
Kemahiran
CYBERJAYA CITY CENTRE
1.6 km
PUTRAJAYA SENTRAL
1.7 km
Peringatan Penting
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