- Jalan Ampang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50300

Bandar Kuala Lumpur, WP Kuala Lumpur
Lokasi Kerja
Penerangan Kerja
Kelayakan
Fresh graduate or minimum 1 year experience in customer service, preferably in financial services.
Strong communication skills and ability to handle customers with professionalism and empathy.
Able to work rotating shifts according to schedule.
Positive attitude and willingness to learn.
Tanggungjawab
Scope: Credit Card Support & Other Products
Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
Provide support on additional banking or financial products as assigned.
Deliver prompt, accurate, and courteous service to ensure a positive customer experience.
Adhere to all internal service standards, compliance policies, and operational procedures.
Escalate complex cases to the appropriate teams when necessary.
Maintain accurate documentation of customer interactions in the system.
Manfaat
Kemahiran
LRT - DANG WANGI
0.1 km
MRL - BUKIT NANAS
0.2 km
MRL - MEDAN TUANKU
0.5 km
LRT - KAMPUNG BARU
0.6 km
LRT - BANDARAYA
0.9 km
LRT - MASJID JAMEK
1.1 km
LRT - SULTAN ISMAIL
1.1 km
MRL - RAJA CHULAN
1.1 km
KTM - BANK NEGARA
1.1 km
LRT - KLCC
1.2 km
MRL - CHOW KIT
1.3 km
LRT - PLAZA RAKYAT
1.4 km
LRT - PWTC
1.5 km
Peringatan Penting
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