Kerja Sepenuh Masa, Analyst - HR System, Data & Reporting di CBRE WP Kuala Lumpur - Maukerja

• Bachelor’s degree in Information Technology or Human Resources, or a related field, or 

• Relevant experience in HR system, data & reporting.

• Basic knowledge of HR systems and tools is a plus; familiarity with HRIS or case management systems (e.g., ServiceNow) is desirable.

• Proficiency in Microsoft Office products (Word, Excel, Outlook).

• Strong analytical and problem-solving skills with a willingness to learn.

• Ability to work collaboratively in a team environment.

• Attention to detail and ability to manage multiple priorities.

• Good communication and interpersonal skills.

People System and Tools Support

• Assist in providing support for various HR systems, including Peoplesoft myHR System, EDM System.

• Help troubleshoot technical issues and provide daily transactional support for APAC HR systems/processes.

• Refer particularly complex issues to the appropriate source and escalate urgent matters as needed.

• Maintain documentation of system processes and assist in creating user guides and training materials.

• Manage and provision access to HR systems and tools, ensuring governance through periodic audits of user access.

• Conduct training on HR Systems and Tools for HR users, managers, and employees.

Data Governance

• Perform auditing activities and ensure data integrity within HR systems.

• Perform bulk data updates, exports, imports, clean-ups, and research/report on any data discrepancies.

• Provide guidance on maintaining data integrity within HR systems.

Reporting & Dashboard

• Help maintain and deliver standard reports and assist with ad-hoc reporting requests.

• Collaborate with team members to gather requirements for new reports and dashboards.

• Assist in developing simple reports and dashboards to support business needs.

• Conduct training and educate users on navigating the reporting function.

Ticket Management

• Assist in managing user tickets and ensuring timely resolution of issues.

• Communicate effectively with users regarding ticket status and provide updates.

• Document ticket resolutions and maintain accurate records for reporting purposes.

Project Support

• Support HR projects such as system testing, training, and system upgrades as directed by senior team members.

• Assist in creating user acceptance test scripts and documenting feedback.

• Annual Leave
• EPF
• SOCSO