- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

Bandar Kuala Lumpur, WP Kuala Lumpur
Lokasi Kerja
Penerangan Kerja
Kelayakan
Good communication skills in English & Mandarin
SPM + 1 year Customer Service Experience
Diploma / Degree (fresh graduates) welcome to apply
Working days : Monday - Sunday (5 days work)
Working Hour: 24/7 (Each Shift 9 hours)
Location: KL Sentral
Tanggungjawab
Provide customer service based live chat & email support to customers
Activate and engage with client/customer and provide accurate information
Record and update customers’ cases into the system and trackers following appropriate processes
Provide accurate and understandable information to all customers and support partners
Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
Ensure all follow ups are done in a timely manner
Manfaat
Kemahiran
KTM - KL SENTRAL
0.1 km
LRT - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.4 km
MRL - TUN SAMBANTHAN
0.5 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.1 km
LRT - PASAR SENI
1.3 km
MRT - PASAR SENI
1.3 km
MRL - MAHARAJALELA
1.5 km
KTM - MID VALLEY
1.9 km
MRT - MERDEKA
1.9 km
Peringatan Penting
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