jobs in Nextbridge Services Sdn Bhd

Kerja Sepenuh Masa CUSTOMER SERVICE SUPPORT (LIVE CHAT), Gaji tinggi MYR 3,500 di Nextbridge Services WP Kuala Lumpur - Maukerja

CUSTOMER SERVICE SUPPORT (LIVE CHAT) jobs

CUSTOMER SERVICE SUPPORT (LIVE CHAT)

MYR3,000 - MYR3,500 Sebulan

Bandar Kuala Lumpur, WP Kuala Lumpur

Graduan Baru
Kurang dari 10 pemohon. Anda mempunyai peluang yang tinggi!
Posted 15 hours ago • Closing 18 Jul 2026
Kurang dari 10 pemohon. Anda mempunyai peluang yang tinggi!
Kongsi
Simpan

Lokasi Kerja

  • Persiaran Hampshire Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Penerangan Kerja

Kelayakan

· Candidate must possess at least SPM/UEC or equivalent

· Candidate must have own PC/laptop and stable Wi-Fi/Data connectivity

· Working hours: 9am-6pm / 6pm-1am / 1am-7am / Scheduled OT on PH or weekend

· Willing to work on Weekends, Public Holidays & Shifts (occasionally)

·Excellent interpersonal, written and oral communication skills

·Required language(s): Proficient in English (oral & written); ability to converse in 中文 will an added advantage

·FRESH GRADUATES are encouraged to apply

·Related work experience in Customer Service field will be an advantage

Tanggungjawab

· To provide fast and timely solutions to all customer related problems

· To be constantly guided by company's service standards

· Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

· Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; · selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

· Respond to issues and enquiries promptly through large amount of emails and application live chat

· Provide high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible

· Demonstrate empathy while listening to customers and establishing their needs in order to offer relevant products, services and solutions

· Provide good customer services and maintain good rapport with customers

· Provide highly skilled resources to answer customer enquiries and request predominantly

Manfaat

  • Training Provided
  • Annual Leave
  • EPF
  • SOCSO
  • EIS
  • Annual Bonus
  • Overtime Pay
  • maternity leave
  • sick leave
  • yearly increments to upgrade your basic salary yeraly&:improve your lifestyle
  • allowances and kpi
  • marriage leave
  • compassionate leave
  • medical claim
  • nightshift allowances

Cara nak pergi ke Nextbridge Services Sdn Bhd guna pengangkutan awam?

Bandar Kuala Lumpur

Pengangkutan Awam Berdekatan

All LRT MRT Monorail
  • LRT - KLCC

    0.3 km

  • MRT - AMPANG PARK

    0.3 km

  • LRT - AMPANG PARK

    0.3 km

  • MRT - PERSIARAN KLCC

    0.5 km

  • LRT - KAMPUNG BARU

    1.0 km

  • MRT - CONLAY

    1.0 km

  • MRT - RAJA UDA

    1.0 km

  • LRT - DAMAI

    1.1 km

  • MRL - RAJA CHULAN

    1.2 km

  • MRL - BUKIT NANAS

    1.3 km

  • LRT - DANG WANGI

    1.6 km

  • MRT - BUKIT BINTANG

    1.6 km

  • MRL - BUKIT BINTANG

    1.6 km

  • MRL - MEDAN TUANKU

    1.9 km

  • LRT - DATO' KERAMAT

    1.9 km

  • MRT - TUN RAZAK EXCHANGE

    2.0 km

Peringatan Penting

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