Kerja Sepenuh Masa, Talent, Learning & Development (LMS) di CBRE WP Kuala Lumpur - Maukerja

• Bachelor Degree in Human Resources or related discipline

• Proficient in using Learning Management System (LMS) and ServiceNow

• Ability to work in a team with minimum supervision and able to delegate task among peers

• Excellent problem solving skills when dealing with escalation cases

• Able to lead and support initiatives and projects

• Possess excellent customer-centric values and highly engaged in current events organized centrally or locally

Case/ Program Management

• Disseminate training related communications.

• Administer the case management tool by ensuring the cases are assigned to respective case owners

• Manage cases that require escalation received from analysts

LMS

• Manage escalated enquiries and perform level 2 troubleshooting

• Maintain LMS dashboard reporting

• Design training curricular or program in LMS that meets stakeholders’ requirement 

• Conduct investigation by liaising with all parties which includes clients, specialists, Global LMS team and IT Support

Regional Program Coordination

• Liaise with vendor/ stakeholders in charge involved pre, during and post program

• Ensure all communications are relayed and pre and post coursework are being distributed

Reporting

• Build reports that require customization which the data were extracted from LMS and analysis support in building reports

Communication

• Design and develop communication text and content related to program and training (newsletter, bulletin and training announcement) for country TLDs, regional and also SSC

• Manage regional communications by ensuring the comms are in compliant with CBRE branding guidelines

• Annual Leave
• EPF
• SOCSO