Sepenuh Masa Branch Manager / Branch Supervisor Jobs, salary up to MYR 4,800 in Ottotree Entertainment Sdn Bhd (Loudspeaker) Petaling - Maukerja

Minimum SPM, Diploma, related hospitality certifications or equivalent in service, hospitality or F&B is preferred

At least 3 years of relevant experience in the service, hospitality or F&B industry.

Able to communicate orally with customers, management and other co-workers in Mandarin, English and Bahasa Malaysia.

Ability to use Microsoft applications such as Word, Excel and PowerPoint in the course of work is preferred.

Able to manage time efficiently while multi-tasking, by prioritizing and delegating responsibly.

Able to work with clarity and maintain emotional stability under pressure.

Able to work independently or lead the outlet to achieve the organization’s goals.

To lead the outlet to achieve the sales target.

To optimize the best use of available resources (i.e. people, products, and systems), while eliminating losses and wastages, for the maximum returns.

To coach Branch Supervisors and Captains on people management so that they can lead the crew in achieving the organization’s objectives.

To optimize knowledge competency and skills proficiency of all outlet crew at the highest level with training and currency refreshers.

To be responsible for keeping the outlet’s hygiene and cleanliness is kept at the highest standard at all times.

To be responsible for the outlet and the crew in providing service and product quality of the highest standard at all times.

To achieve high morale, good spirits and teamwork in the outlet by impartially rewarding merits and meting out disciplinary penalties.

To achieve high productivity level in the outlet by constantly reviewing the manning level, the work schedule and the assignment of duties.

To assume the role of PIC for a named outlet as assigned by the Regional Mangers or the Management.