- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470


Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Permanent night shift work (work from office)
Role - Customer Service
Language required: Mandarin and English
Working Hours- Permanent night shift work
Minimum Education- SPM and above
Date of joining- June 2026
Training period: 1 month (Salary will be provided during training)
Minimum Requirement: Anyone who has language proficiency and interested to work in Customer Service can apply.
Freshers can easily apply.
You can connect with me directly on WhatsApp me on +************* for more details.
Responsibilities
* Handle customer queries on bookings, cancellations, payments, app issues, and ride experience.
* Provide support via phone, chat, and email.
* Assist drivers with onboarding, document checks, and account activation.
* Manage fare disputes, refund requests, lost & found, and promo code issues.
* Log and resolve complaints within SLA; escalate complex cases when needed.
You can connect with me directly on WhatsApp me on +************* for more details.
Benefits
Skills
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.3 km
MRL - TUN SAMBANTHAN
0.6 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.3 km
MRT - PASAR SENI
1.3 km
MRL - MAHARAJALELA
1.5 km
MRT - MERDEKA
1.9 km
KTM - MID VALLEY
1.9 km
LRT - MASJID JAMEK
1.9 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.