- Jalan Nagasari Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50200

Bandar Kuala Lumpur, WP Kuala Lumpur
Lokasi Kerja
Penerangan Kerja
Kelayakan
Minimum 1–5 years experience in customer service, contact centre or servicing operations (financial services or insurance preferred).
▪ Experience in conservation would be an added advantage.
▪ Minimum SPM or equivalent qualification.
▪ Proficient in call center and CRM systems and call / chat / email servicing tools.
▪ Strong communication skills in written and spoken form.
Tanggungjawab
Customer Interaction and Resolution
▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
▪ Provide policy, servicing and general support information confidently and ensure customer understanding.
▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Manfaat
Kemahiran
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
Peringatan Penting
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