- Singapore Central Region (Singapore) Singapore
Kerja Separuh Masa 3 Months Temp Customer Service Officer, Gaji tinggi SGD 2,200 di Recruit Express Pte Ltd Central Region (Singapore) - Maukerja
3 Months Temp Customer Service Officer
Recruit Express Pte Ltd
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Responsibilities
Attend to enquiries and requests from phone calls in a professional and prompt manner.
Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
Ensure effective and timely follow-up as promised to customers.
Alert management of issues and concerns that require escalation for complete resolution.
Work closely with stakeholders on the service request requirements.
Deliver service requests within stipulated service standards.
Work collaboratively as a team to clear all queues in the system promptly.
Attend all compulsory training sessions and team huddles as scheduled or requested by management to maintain service quality and operational alignment.
Undertake projects or other responsibilities as assigned
Requirements
training provided
Comfortable working in a call centre environment
Qualified candidates are invited to submit their applications in (MS Word) format to
to Shaun Quek Yew Meng R1660732
*************
Recruit Express Pte Ltd
EA Licence No: 99C4599
Only shortlisted applicants will be notified.
Attend to enquiries and requests from phone calls in a professional and prompt manner.
Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
Ensure effective and timely follow-up as promised to customers.
Alert management of issues and concerns that require escalation for complete resolution.
Work closely with stakeholders on the service request requirements.
Deliver service requests within stipulated service standards.
Work collaboratively as a team to clear all queues in the system promptly.
Attend all compulsory training sessions and team huddles as scheduled or requested by management to maintain service quality and operational alignment.
Undertake projects or other responsibilities as assigned
Requirements
training provided
Comfortable working in a call centre environment
Qualified candidates are invited to submit their applications in (MS Word) format to
to Shaun Quek Yew Meng R1660732
*************
Recruit Express Pte Ltd
EA Licence No: 99C4599
Only shortlisted applicants will be notified.
Peringatan Penting
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