Sepenuh Masa Account Relationship Manager Jobs, salary up to MYR 4,500 in Secure Hire Sdn. Bhd. Kuala Lumpur - Maukerja

• Working mode: On-site

• Employment type: Permanent, Full-time

• Basic salary: RM3,500 – RM4,500 per month

• Language: Mandarin & English

• SPM qualification or above.

• Fresh graduates are encouraged to apply.

• Able to communicate in Mandarin and English.

• Experience in sales, CRM, customer service, tele-sales, or customer engagement is an advantage.

• Good communication skills and customer-oriented mindset.

• Proactive, responsible, and willing to learn.

• Comfortable working in a fast-paced environment.

• Build and maintain strong relationships with users through WhatsApp, email, and other communication channels.
  通过 WhatsApp、电邮及其他渠道与用户建立并维护良好关系。

• Identify customer needs and provide the best user experience.
  洞察用户需求，提供最佳的用户体验。

• Follow up with key account customers to improve engagement, loyalty, and retention.
  定期跟重点客户，提升客户活跃度与长期忠诚度。

• Manage CRM data to track user habits and trends.
  管理 CRM 系统数据，分析用户的习惯与趋势

• Use CRM systems and leverage AI tools for smarter work and high-quality customer interaction.
  利用 CRM 系统与 AI 辅助工具让工作更简单顺手，提升客户互动的质量和效率

What This Role Offers

• Attractive Rewards : Competitive basic salary + High Commission & Performance Bonus.

• Structured Training: Professional on-the-job training provided

• AI-Powered Growth : Learn to use the latest AI tools to work smarter and more efficiently.

• Real Impact : Your feedback and customer insights will directly shape our business proposals.

• Supportive Culture: A collaborative environment with professional guidance and knowledge sharing.

• EPF
• SOCSO
• EIS
• Performance Bonus
• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• 5 Working Days
• Public Transportation