- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470
Full Time Mandarin Customer Service Jobs, Salary up to MYR 6,600 in Manpower Staffing Services (Malaysia) Sdn. Bhd. WP Kuala Lumpur - Maukerja
Posted
3 hours ago • Closing
18 Jul 2026
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Working Location
Job Description
Requirements
0–6 years of experience in Contact Center / BPO
• C1 English proficiency (mandatory for voice)
• Experience in inbound & outbound voice, chat & email
• Working knowledge of CRM tools
• Strong customer focus, problem-solving & multitasking skills
Responsibilities
• Handle inbound & outbound customer interactions via voice, chat & email
• Resolve queries accurately within defined SLAs
• Document all interactions correctly in CRM/ticketing systems
• Adhere to schedule, quality standards & InfoSec policies
• Meet individual & team performance benchmarks
• Participate in training, calibrations & continuous improvement initiatives
Benefits
- 5 days working
- Fresh Graduates are welcome to apply.
- EPF & SOCSO
- Medical leave
- Annual leave
- EPF
- SOCSO
- EIS
- Annual Bonus
Skills
Customer service
mandarin
How to go to Manpower Staffing Services (Malaysia) Sdn. Bhd. by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.2 km
MRL - TUN SAMBANTHAN
0.7 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.2 km
MRT - PASAR SENI
1.2 km
MRL - MAHARAJALELA
1.4 km
MRT - MERDEKA
1.9 km
LRT - MASJID JAMEK
1.9 km
LRT - PLAZA RAKYAT
2.0 km
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