Kerja Sepenuh Masa [ Immediate Hiring ] Customer Service 客服 - Taiwan Market, Gaji tinggi MYR 5,000 di Agensi Pekerjaan TalentConsult Selangor - Maukerja

Minimum SPM or equivalent qualification

At least 1 year of customer service experience is preferred

Fresh graduates are welcome as training will be provided

Good communication skills in English and Mandarin (spoken and written)

Manage customer inquiries through phone, email, and chat channels in a timely and professional manner

Provide accurate information regarding products, services, and company policies

Resolve customer issues effectively while maintaining a high level of service quality

Follow up on cases to ensure full resolution and customer satisfaction

Maintain proper documentation of customer interactions in the system

Collaborate with internal teams to address and escalate complex issues when required

Ensure service standards and response targets are consistently met