1. Parcel Handling & Logistics Coordination
- Ensure all parcels are correctly labeled and placed in the designated dispatch area.
- Coordinate delivery logistics:
- GDEX for outstation shipments.
- Lalamove for local deliveries, following terms and conditions, and escalating issues to the superior if needed.
2. Stock Receiving & System Entry
- Assist the Warehouse Manager in receiving stock from suppliers.
- Record all incoming goods accurately in the inventory system using Goods Received Notes (GRN) or Purchase Invoices.
3. Product Catalogue & Customer Engagement
- Prepare and post daily product catalogues on WhatsApp and Telegram channels.
- Promote product visibility and assist customers/dealers in placing orders through these platforms.
4. Warranty Claims & Product Assessment
- Assess warranty claims related to defective products.
- Process replacements or escalate complicated claims to a superior.
5. Inventory Management
- Monitor stock levels and submit restocking requests for approval (HQ-specific).
- Maintain full product displays on retail shelves to support walk-in sales (KL-specific).
- Conduct daily stock counts and update the system accordingly.
- Investigate and resolve stock variances in collaboration with warehouse staff.
6. General & Administrative Tasks
- Carry out ad-hoc tasks assigned by superiors.
- Provide operational support to the logistics, warehouse, and sales teams as required.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM2,400.00 per month
Work Location: In person