Position Summary
We are looking for an experienced and detail-oriented Diagnostic Technician to perform advanced vehicle diagnostics, identify complex mechanical and electrical issues, and carry out high-quality repairs in accordance with manufacturer standards. The successful candidate will play a key role in ensuring accurate diagnosis, efficient repairs, and excellent customer satisfaction.
Key ResponsibilitiesAdvanced Vehicle Diagnostics
- Perform detailed vehicle diagnostics using OEM and aftermarket scan tools, diagnostic software, and related equipment.
- Accurately identify electrical, mechanical, electronic, and computer-related vehicle issues.
- Diagnose complex technical problems efficiently and recommend appropriate repair solutions.
Technical Communication
- Clearly communicate diagnostic findings and repair recommendations to the Service Manager.
- Assist in preparing accurate and transparent repair estimates.
- Provide technical explanations and recommendations when required.
Repair Execution
- Perform approved repair and maintenance work efficiently and to high-quality standards.
- Ensure all repairs comply with manufacturer specifications and company procedures.
- Verify that repairs are completed accurately before vehicle delivery.
Vehicle Testing
- Conduct test drives to verify vehicle concerns and confirm diagnostic findings.
- Perform post-repair testing to ensure all issues have been successfully resolved.
- Ensure vehicles meet quality and safety standards before handover.
Documentation
- Accurately record diagnostic procedures, repair work performed, and parts used.
- Complete job cards and service documentation in accordance with company policies and manufacturer requirements.
- Maintain accurate service and repair records.
Team Support
- Provide technical guidance and support to fellow technicians on complex repair cases.
- Share knowledge and best practices to improve overall workshop performance.
- Collaborate with the Service Department to ensure efficient workflow and customer satisfaction.
Continuous Learning
- Keep up to date with the latest diagnostic equipment, vehicle technologies, manufacturer service bulletins, and technical updates.
- Participate in technical training and certification programs as required.
Compliance and Safety
- Follow all dealership safety procedures and environmental regulations.
- Ensure proper handling of tools, equipment, and workshop facilities.
- Maintain a clean, organized, and safe working environment.
Requirements
- Diploma or Certificate in Automotive Technology or a related field.
- Certification or experience in advanced vehicle diagnostics and electronic systems is highly preferred.
- Minimum 2 years of experience in vehicle diagnostics or a related automotive technical role.
- Strong knowledge of automotive electrical, electronic, and mechanical systems.
- Proficient in using OEM and aftermarket diagnostic software and scan tools.
- Excellent analytical, troubleshooting, and problem-solving skills.
- Good communication and teamwork abilities.
- High attention to detail with a strong commitment to quality workmanship.
- Ability to work independently, manage multiple tasks, and meet deadlines.
- Possess a valid driving licence.
Benefits
- Competitive salary package.
- Attractive performance incentives and bonuses.
- Medical benefits.
- Career growth and advancement opportunities.
- Manufacturer and technical training programs.
- Continuous professional development.
- Supportive and collaborative working environment.
Salary
RM2,700 – RM3,500 (Negotiable based on experience) + Performance Incentives
Pay: RM2,700.00 - RM3,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person