- Jalan Lagoon Selatan Subang Jaya Selangor Malaysia 47500

Working Location
Job Description
Requirements
1 to 3 years' experience as a Store or Outlet Manager, or Assistant Manager, in a mall-based fast-food or casual-dining outlet.
Strong execution; responsible, detail-oriented and able to work under pressure, with good communication skills and a service mindset.
Familiarity with halal hygiene standards and delivery-order preparation flow is an advantage.
Fluent English and Bahasa Malaysia; Mandarin is an added advantage.
Malaysian citizen or PR; non-Malaysians must hold a valid EP or SP work permit.
Familiar with local employee culture and consumer habits.
Responsibilities
Run daily outlet operations: staff rostering, attendance, hygiene, service standards, cashier reconciliation, inventory stocktake, supplies ordering and daily equipment checks.
Lead and coach the outlet team (about 2 all-rounder crew): motivate, manage discipline and communication, and reduce staff turnover.
Uphold front-of-house service standards, manage peak-hour operations, handle customer complaints and maintain customer satisfaction.
Manage local relationships: liaise with mall management, handle on-site emergencies, and support headquarters' campaigns and activities.
Provide all-round support during peak hours: order-taking, cashiering, packing and simple ingredient preparation.
Ensure JAKIM halal hygiene standards and delivery-order preparation flow are followed at all times.
Benefits
Skills
USJ 21
0.9 km
WAWASAN
1.0 km
TAIPAN
1.6 km
ALAM MEGAH
1.8 km
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