Kerja Sepenuh Masa, KYC Officer di FOMO Solution Sdn. Bhd. Johor - Maukerja

Diploma or Degree in Business, Economics, Finance, Accounting, or an equivalent field.

Able to work in a fast-paced environment with numerous stakeholders.

Resourceful and independent with good problem-solving skills.

Strong communication and relationship-building skills

Fluent in both English and Mandarin (written and verbal). Ability to speak other Asian languages is a major plus, helping you effectively connect with and support our global clients.

Commercial understanding of technology solutions, specifically towards the financial services industry preferred.

At least 1 year of KYC experience; B2B experience is highly desirable.

Manage the onboarding and offboarding process for both new and existing group clients.

Collaborate with different Business Departments to assess and to verified KYC (Know Your Customer) documentation.

Perform comprehensive Know-Your-Customer (KYC) reviews including new client onboarding/periodic reviews/KYC-related analysis.

Maintain professional and effective working relationships with new clients and relevant business units, and accurately assess the risks of the onboarding applications.

Manage client inquiries and resolve queries or issues promptly throughout the onboarding and periodic review processes.

Assist new clients with the technical setup and activation of their accounts within the company’s systems.

Identify gaps in existing processes and systems, liaising with IT and Product teams to implement enhancements via User Acceptance Testing (UAT) and ad-hoc projects.

Maintain and update Standard Operating Procedures (SOPs) whenever there are modifications to work processes or system functionalities.

Review and evaluate daily alerts generated by the KYC system, including adverse media, sanctions, and Politically Exposed Persons (PEP).

Support the generation of reports to present Key Risk Indicators (KRI) to management for data-driven decision-making.