Kerja Sepenuh Masa Customer Service Representative, Gaji tinggi MYR 3,500 di Kinta Press & Packaging (M) Sdn. Bhd. Perak - Maukerja

About Us

Kinta Press & Packaging (M) Sdn. Bhd. has been at the forefront of Malaysia’s packaging industry for over 30 years, recognized for premium packaging solutions and a strong commitment to quality.

As a subsidiary of Asahi Printing Co. Ltd. (listed on the Tokyo Stock Exchange), Kinta continues to grow with advanced printing technology, innovative packaging solutions, and a strong global export presence serving customers across various industries.

Job Requirements

• Diploma or Degree in Business, Marketing, Administration, or related field.

• Experience in sales support, customer service, administration, or related role will be an added advantage.

• Fresh graduates are encouraged to apply.

• Good communication and interpersonal skills in English.

• Mandarin or Cantonese speaking ability will be an added advantage.

• Proficient in Microsoft Office applications.

• Strong organizational and multitasking skills.

• Able to work independently and in a team environment.

• Positive attitude, willingness to learn, and able to work in a fast-paced environment.

• Detail-oriented with good problem-solving and time management skills.

• Coordinate customer enquiries, orders, and project development from enquiry stage until delivery arrangement.

• Liaise with customers, Sales Representatives, Production, Planning, QA, and Logistics Departments to ensure smooth order processing.

• Follow up closely on customer requirements, order progress, delivery schedules, and shipment arrangements.

• Assist in preparing and maintaining sales reports, quotations, customer database, and sales records.

• Support Sales Representatives in lead follow-up, business expansion, and customer communication.

• Coordinate quality-related issues and customer complaints with the QA Department when required.

• Monitor on-time delivery and assist in preparing related reports.

• Participate in internal meetings related to sales operations, customer requirements, and project follow-up.

• Search for potential customer leads, market opportunities, and business channels.

• Ensure compliance with Quality Management System (QMS) and FSC CoC requirements.

• Perform any other duties assigned by superior from time to time.

• Annual Leave
• Medical and Hospitalisation Leave
• EIS
• SOCSO
• EPF
• Training Provided
• Allowance Provided
• Overtime Pay
• 5 Working Days
• Performance Bonus