Kerja Sepenuh Masa Receptionist, Gaji tinggi MYR 2,500 di The Dentist @ QHC Selangor - Maukerja

Administrative and Patient Coordination:

• Handle patient billing, insurance claims, and daily sales updates.
• Pick up incoming phone calls and respond professionally to patient inquiries.
• Manage appointment bookings and confirmations, including rescheduling as needed.
• Update and maintain daily schedules for dentists and other clinic staff.
• Prepare and send emails to insurance companies; liaise with insurance providers
• Record and organize patient reports and treatment documentation.
• Liaise with dentists regarding patient care, appointments, and treatment plans.
• Communicate with dental laboratories on patient cases and timelines.
• Update doctors' notes and upload intraoral photos and records into the PLATO system.
• Respond to clinic emails professionally and promptly.
• Maintain records of supplier and lab invoices
• Monitor and record product stock levels and maintain display items at the front counter.

Clinic Operations and Housekeeping:

• Ensure the clinic, including common areas and equipment, is clean and well-maintained at all times. (Inform the cleaner
• Liaise with building security for parking arrangements and to resolve any facility issues.
• Collect and check the clinic's post box regularly.
• Receive and send materials, lab items, and clinic supplies as needed.
• Assist in closing and locking the clinic at the end of the day, including monitoring the autoclave when necessary.

Team Collaboration and Weekend Responsibilities:

• Coordinate with implant representatives according to appointment schedules.
• Take turns with other team members to hold the clinic phone on Sundays to handle patient inquiries and send reminders.
• Support colleagues with any urgent administrative or clinical needs.

Job description:

• Supports dental care delivery by preparing treatment room, patient, instruments, and materials.
• Performs procedures in compliance with the Dental Practice Act.
• Prepares treatment room for patient by following prescribed procedures and protocols.
• Readies patient for dental treatment by welcoming, comforting, seating, and draping patient.
• Provides information to patients and employees by answering questions and requests.
• Assembles instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments for dentist’s access, suctioning, and passing instruments.
• Provides materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth.
• Provides diagnostic information by exposing and developing radiographic studies and pouring, trimming, and polishing study casts.
• Maintains patient appearance and ability to masticate by fabricating temporary restorations and cleaning and polishing removable appliances.
• Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Maintains dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Conserves dental resources by using equipment and supplies as needed to accomplish job results.
• Contributes to team effort by accomplishing related results as needed.

Working Days:
The position requires availability 6 days per week and 1 day off, including weekends, based on clinic operational needs.

Monday – Friday: 9am – 6pm

Saturday & Sunday: 9am – 5pm

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

• Dental insurance
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person