Kerja Sepenuh Masa, Branch Operations Supervisor di Habib Jewels Johor - Maukerja

SPM/O-Level with 3–4 years’ experience in retail, financial services, or Diploma/Bachelor’s with supervisory experience

Knowledge of gold/diamond valuation and branch procedures is a plus

Proficient in Microsoft Office; strong numerical and communication skills in Bahasa Malaysia & English

Leadership, problem-solving, and customer service skills

Proven ability to drive sales and manage branch profitability.

A team player with high integrity, detail-oriented, and customer-focused.

Willing to work retail hours, weekends, and public holidays.

Must have full working rights in Malaysia.

Oversee daily branch operations: cash handling, and security procedures

Check transactions, reconciliations, and stock takes for gold & diamond items

Support sales, promotions, and track branch performance

Supervise and mentor staff, monitor performance, and provide training

Build strong relationships with customers and handle complaints professionally