Full Time Operations Officer Jobs, Salary up to MYR 5,000 in Foregain Systems Selangor - Maukerja

Education

• Diploma or Bachelor's Degree in Business Administration, Operations Management, Supply Chain Management, Industrial Engineering, Manufacturing, Logistics, or a related field.

Experience

• Minimum 3 years of relevant experience in an operations, administration, customer service, or manufacturing environment.

• Experience in the Electronics & Electrical (E&E) manufacturing industry is preferred.

• Experience in customer order coordination or production planning is an added advantage.

Technical Skills

• Proficient in Microsoft Office applications, especially Excel, Word, and Outlook.

• Knowledge of production planning, inventory management, and manufacturing processes.

• Ability to prepare reports and analyze operational data.

Communication & Customer Service Skills

• Excellent verbal and written communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).

• Ability to communicate professionally with local and overseas customers.

• Strong customer service mindset with the ability to build positive working relationships.

• Good negotiation and coordination skills to work effectively with internal departments and external customers.

Core Competencies

• Strong organizational and multitasking skills.

• Excellent time management and ability to prioritize work effectively.

• Strong analytical and problem-solving skills.

• High attention to detail and accuracy.

• Ability to work independently and collaboratively in a fast-paced manufacturing environment.

• Positive attitude, responsible, and proactive.

• Ability to work under pressure and meet tight deadlines.

• Willingness to learn and continuously improve work processes.

Preferred Qualifications

• Familiarity with ISO 9001 and ISO 14001

• Experience coordinating customer orders, shipment schedules, and delivery planning.

Operations & Administration

• Provide administrative support to the Operations Department to ensure smooth day-to-day manufacturing operations.

• Prepare, maintain, and update operational records, reports, and documentation accurately.

• Coordinate production schedules and monitor progress to ensure customer delivery requirements are met.

• Assist in planning and organizing operational meetings and prepare meeting minutes.

• Maintain proper filing and document control in accordance with company procedures.

Customer Coordination

• Serve as the primary point of contact for customers on operational matters.

• Communicate with customers regarding order status, production schedules, delivery arrangements, and shipment updates.

• Respond promptly and professionally to customer enquiries and requests.

• Coordinate customer requirements with Production, Planning, Purchasing, Warehouse, and Quality departments.

• Follow up on customer orders to ensure timely delivery and customer satisfaction.

• Assist in resolving delivery, production, and documentation issues through effective communication with internal teams.

Production & Planning Support

• Monitor production progress and ensure work orders are processed according to schedule.

• Coordinate production priorities based on customer requirements.

• Support production planning activities to optimize workflow and delivery performance.

Inventory & Purchasing Support

• Coordinate with Warehouse to ensure material availability for production.

• Raise Purchase Requisitions (PR) for operational requirements when necessary.

• Monitor inventory levels and assist with stock reconciliation.

• Follow up with suppliers and Purchasing on material delivery schedules.

Reporting & Documentation

• Prepare daily, weekly, and monthly operational and customer reports.

• Monitor operational KPIs such as production output, on-time delivery, inventory accuracy, and customer order fulfilment.

• Ensure accurate documentation for customer orders, production records, and shipping documents.

Compliance & Continuous Improvement

• Ensure compliance with company policies, ISO procedures, and safety regulations.

• Support internal and external audits.

• Recommend process improvements to enhance operational efficiency and customer satisfaction.

Other Duties

• Perform any other duties assigned by Management from time to time.

• Annual Leave
• EPF
• SOCSO
• EIS
• Yearly increment and extra bonus based on company performance.
• Performance Bonus
• Training Provided
• 5 Working Days
• Free Parking
• Medical Insurance
• Medical Claim