Kontrak Account Operations Specialist Jobs, salary up to MYR 4,200 in Manpower Staffing Services (Malaysia) Sdn. Bhd. Petaling Jaya - Maukerja

Qualifications / Requirements
1. Experience in billing, finance operations, accounts receivable, or a related function.
2. Familiarity with billing systems and tools (e.g., Google Sheets, Salesforce (SFDC), or equivalent billing/CRM systems).
3. Good operational skills, including proficiency in Excel (e.g., formulas, pivot tables, and data analysis). Experience leveraging AI tools or automation initiatives to improve operational efficiency is an advantage.
4. Strong attention to detail with the ability to investigate discrepancies and resolve issues effectively.
5. Good stakeholder management and communication skills to coordinate with cross-functional teams.
6. Ability to manage recurring monthly deliverables and meet tight deadlines.

Key Responsibilities
1. Perform Month-End Closing (MEC) pre-billing checks and support MEC activities, including accrual submissions and billing execution.
2. Investigate and resolve billing exceptions and disputes across both manual and automated billing workflows.
3. Coordinate with internal stakeholders to drive dispute resolution within agreed service level agreements (SLAs).
4. Ensure MEC submissions, billing outputs, and supporting documentation are completed accurately and within monthly cut-off timelines.
5. Uphold adherence to internal controls, company policies, and regulatory requirements. Ensure compliance to key controls.
6. Any Sale Operations Ad hoc assignment.

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Medical and Hospitalisation Leave
• Medical Insurance
• 5 Working Days
• Training Provided