Kerja Sepenuh Masa Livestream Assistant, Gaji tinggi MYR 4,000 di Nami Comestics WP Kuala Lumpur - Maukerja

Having E-Commerce/TikTok/Shopee livestream operation working experience is a plus point, but fresh graduates with relevant internship experience are welcome to apply.

Possess minimum education level of at least a Diploma or Bachelor's Degree from any relevant course such as Marketing/Business Communication/Media & Broadcasting/ etc.

Proficient editing skills in the CapCut and Canva applications.

Good command of English and Bahasa Malaysia.

Having a good knowledge of and interest in skincare and beauty products.

Required to support 5 working days with 2 rest days (work schedule might need to support on weekend but on rotational basis).

Willing to work on rotational shifts (morning, afternoon, night shift)

Coordinate livestream schedules and assist with host scheduling adjustments based on operational requirements.

Support livestream hosts across different shifts to ensure smooth and uninterrupted livestream operations.

Prepare products, studio setup, props, lighting, camera, microphone, and other livestream equipment before each livestream session.

Operate and manage livestream software (e.g., OBS Studio) to ensure broadcasts run smoothly from start to finish.

Monitor livestream quality, including audio, video, internet connectivity, and overall broadcast performance.

Ensure all livestream activities comply with company SOPs, platform policies, and operational guidelines.

Update product links, vouchers, flash deals, pricing, and promotional materials during livestreams as required.

Assist livestream hosts by preparing products, coordinating product demonstrations, and providing on-site support throughout the livestream.

Moderate livestream chat by responding to basic customer enquiries and escalating complex issues to the relevant team.

Monitor real-time livestream performance, including viewer engagement, sales, conversion rates, and other key performance indicators (KPIs).

Analyze livestream performance data and prepare post-live reports with insights and recommendations for continuous improvement.

Assist in planning and executing engaging livestream concepts, promotional campaigns, and marketing activities.

Assist in onboarding, training, and supervising livestream hosts to ensure compliance with company standards, while providing constructive feedback to enhance presentation skills, engagement, and overall performance.

Collaborate closely with the Marketing, E-commerce, Operations, Warehouse, and Customer Service teams to ensure seamless livestream execution and resolve operational issues promptly.

Shoot short-form promotional videos for TikTok and other social media platforms, and organize raw footage for editing and content production.

Stay updated on the latest beauty, skincare, e-commerce, and social media trends to improve livestream content and customer engagement.

Perform any other ad hoc duties assigned by the supervisor or management.