Job Description
Job Description
Job Description
The Associate will manage a portfolio of Singapore clients and ensure the delivery of the scope of services detailed in the service agreements with our clients who are in Singapore. The Executive will also ensure adherence and compliance with all TMF and Department reporting and required processes and filing.
The client scope of services may include HRIS system management payroll, leave, claims, attendance etc. Statutory reporting services such as CPF, IRAS etc are expected.
Key responsibilities
To process Singapore payroll and comply with Singapore?s regulatory requirements?
Create and maintain each Client file which may include filing folders, work instruction, payroll calendar, trusted source etc
Performs daily work with medium complexity, including monthly payroll calculations, payroll registers, final payment calculation, data input in payroll system, foreign employees tax clearance computation, preparation of employer?s return, preparation of local pension filing, employee benefits administration (leave, claims etc), HR related matters etc.
Perform statutory submissions
Perform banking/payroll fund requests, monitor banking deadlines and ensure timely delivery. Perform bank reconciliation
Assists in the startup and manage the administration for new clients.
Completes time sheets in an accurate and timely manner.
Perform other duties as assigned.
Job specific requirements
Graduate from Poly/University in Business, HR, Accounting or related disciplines / Experienced career switchers or emerging professional
Fluent in both spoken and written English.
Critical competencies for success?
Client Excellence
? Consistently strives to provide a quality service
? Implements the necessary steps of the service process
? Handles complaints and difficult customers in positive and effective manner, taking into account global and cultural differences
? Takes responsibility for obtaining and sharing required information with others
? Understands clients, identifies their needs and creates positive first impressions
Commercial Awareness
? Good understanding of how immediate team interact with other teams in function to deliver results
? Understand TMF Group Code of Conduct and values
Interpersonal Skills
? Responds to and anticipates client needs in a timely and professional manner
? Listens actively, considers people?s concerns and adjusts own behaviour in a helpful manner
Leadership and Resource Management
? Provides guidance on basic tasks to colleagues in immediate team
? Manages personal workload effective
Operational Excellence
? Will take advantage of learning opportunities to meet needs of current job
? Has a good understanding of technicalities of own role
? Promptly and efficiently completes work assignments
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