Customer Happiness Executive

My US Holdings Sdn Bhd

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Full Time

Petaling Jaya, Selangor

Graduan Baru

Jadilah pemohon terawal!

Posted a month ago • Closing 14 Jul 2022

Jadilah pemohon terawal!

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Kelayakan

  • Candidate must possess at least Bachelor's Degree, Post Graduate Diploma, Professional Degree in Mass Communications/ Public Relations or any related field
  • Self-motivated individuals with integrity, drive to achieve targets and possess good organizational skills.
  • PC literate and good telephone etiquette.
  • A team player who is mature, analytical, creative, resourceful, self-motivated and result driven.
  • Pleasant, warm and cheerful personality with strong interpersonal and communication skills.
  • Strong problem-diagnosis and problem-solving skills
  • Multi-tasking & with a good sense of urgency
  • Proficient in English, ability to speak in Bahasa, Mandarin and other dialects would be an added advantage
  • Able to work on shift

Tanggungjawab

  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Manage telephone calls professionally, efficiently and with good communication skills.
  • To attend all incoming and outgoing telephone calls, live chat, rider booking
  • Maintain an efficient systems and processes to ensure excellent service standard to customer.
  • Ensuring corporate standards are being maintained
  • Consistently following up on pending matters without reminders till completion
  • Assists with complaints, requests and implements action plan
  • Prepares month end reports, data collection for sales and market research
  • Undertakes other ad-hoc tasks as assigned by superior/management when necessary

Manfaat

  • Attractive salary package
  • Training provided
  • EPF, SOCSO
  • Annual Leave
  • OT/ Performance Allowance
  • Medical
  • Insurance
  • Special allowance/ awards for NON-MC
  • Fun and energetic working environment

Manfaat tambahan

  • Training Provided
  • Shift Allowance
  • Bonus
  • Overtime Pay

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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About Company

jobs in My US Holdings Sdn Bhd

My US Holdings Sdn Bhd

Customer Service / Helpdesk

Lihat Syarikat ▶

About Company

jobs in My US Holdings Sdn Bhd

My US Holdings Sdn Bhd

Customer Service / Helpdesk

Lihat Syarikat ▶