Customer Service
Posted 24 days ago • Closing 17 Jul 2022
Kelayakan
Customer Service - Inbound Malaysia
Job Description
- Require Language(s) (write, read & speak) - English,Bahasa Malaysia, Mandarin
- Outspoken & soft spoken person.
- Good follow up skill and highly attentive to enquiry.
- Comfortable working with computer and mobile phone in long hour
- Basic computer skill (Outlook, excel, Wordpress)
- Willing to travel when necessary
- Willing to attend to customer enquiries & tour support via phone during weekend or PH (when necessary)
- Fresh graduates from diploma / related field or Tourism & Hospitality who are interested to start their career
- Or minimum 1 to 2 years of working experience in the service industry will be an added advantage for this position
Tanggungjawab
- Sales lead generation via online channels.
- Attend to customer enquiries via call, social media platform and chat application.
- Tour operation follow up.
- Execution of paper work (from quotation, reservation, payment follow up to invoicing).
- After sales follow up.
- Onsite visit when necessary.
- Tour research and itinerary setup.
Manfaat
- Company phone
- Company laptop
- Year end bonus based on company performance
- Sales incentive based on target tier
Manfaat tambahan
- Annual Leave
- EPF / SOCSO / PCB
- Performance Bonus
- Medical and Hospitalisation Leave
Soal Jawab Jawatan
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