Customer Service Cum Marketing

Nuha Kids Care Centre

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Full Time

Kajang

Jadilah pemohon terawal!

Posted 3 months ago • Closing 10 Jul 2022

Jadilah pemohon terawal!

Jawatan ini telah ditutup.

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Kelayakan

We Are Growing & Looking for TALENTS!

  • Computer literate with knowledge in Microsoft Office applications & other computer system.
  • Joyful, friendly and not camera shy.
  • Good working attitude, willing to learn new things, positive and good interpersonal skills.
  • Multitasker, able to prioritize task & manage time efficiently.
  • Nurture positive relationships with customer, suppliers and provide customer service as needed.
  • Good written and verbal communications skills.
  • Willing to commit at any impromptu or scheduled oriented time table.
  • Need to travel & conduct task at branches as needed.
  • Own transportation or possess valid license is preferable (Car or motorcycle).

Tanggungjawab

  • Provide and advise customers information about products and services via various channels, included but not limited to phone, email, social media and system available.
  • Respond promptly to customers question, after sales service call & follow up with customers from time to time.
  • Ensure customer service is timely and accurate on a daily basis & establish and maintain a good relationship with customers.
  • Continuously update on customer trends, frequently asked questions, provide clear responds, feedback and getting testimonials from customers.
  • Follow up internally to solves customer issue and complaint and actively seeks solutions and suggestions.
  • Manage & compile client Database via various channels phone, email, social media and system available.
  • Work closely with the Marketing, Sales, R&D and Production Team to roll out campaigns and update customers promptly.
  • Assist & execute social media strategy, content preparation, copywriting and other ad-hoc tasks assigned.
  • Conduct live session via various social media platform such as Facebook, Instagram & YouTube.
  • Prepare, execute and maintaining promotional campaign action plans to drive growth in product and services to increase conversions.
  • Maintain and ensure affiliates get the latest information on products and services.
  • Organize and maintain proper office filling and records.
  • At any time may require to do outside duty such as ordering, buying & sending supplies.

Manfaat

  • EPF
  • SOCSO
  • SIP
  • Annual Leave
  • Medical Leave
  • Additional Incentive
  • On-The Job Training
  • Staff Loans

Manfaat tambahan

  • Training Provided
  • Allowance Provided

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
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About Company

jobs in Nuha Kids Care Centre

Nuha Kids Care Centre

Customer Service / Helpdesk

Lihat Syarikat ▶

About Company

jobs in Nuha Kids Care Centre

Nuha Kids Care Centre

Customer Service / Helpdesk

Lihat Syarikat ▶